When You Need
Capacity/Performance Help, Or A "Second Opinion"
Some of our clients use us when they need an independent,
outside third party to assist in resolving problems.
Vendors and in-house organizations may be too close or too
involved with a problem to see clearly. Our Ban
Bottlenecks service provides an unbiased perspective, with
both breadth and depth. We will see causes, effects,
and unintended consequences. We will be able to
confirm whether the steps taken to solve a problem have been
effective. Contact us when you need a "second opinion."
For Certain Systems Management By Alerts
Isn't Good Enough
Certain systems demand active, not reactive,
management. Capacity-related issues may take too long to
upgrade before hurting the transaction stream. Your
team needs to anticipate and head off problems before they
occur. Ban Bottlenecks will help.
Manage The Customer Experience
Active service level management will turn your team into
heroes and your clients into loyal repeat business.
Ban Bottlenecks delivers the information you need to
anticipate problems, without heavy investment in software,
training, or people time.
Ban Bottlenecks is an ITIL-style ongoing
performance and capacity audit service. Designed for
highly-critical customer-facing systems such as payments
systems (ATM, POS). Ban Bottlenecks
implements "non-reactive" capacity management.
- You Have The Talent.
- You Have The Tools.
- You Don't Have The
Time!
We're in business because most
organizations don't have time to do the necessary work to
implement forward-looking capacity planning. For less
cost than doing it in-house, we provide you with
comprehensive monthly audits incorporating
business performance and service level analysis. |