BAN BOTTLENECKS®

We show you how to process the future

Free Webinar: Managing The Customer Experience

Transaction Design will offer a free one-hour webinar on Tuesday, December 16, at 11 a.m. PST.  "Managing The Customer Experience" will discuss how to monitor and manage the service the customer is receiving.  ATM, point of sale, ecommerce, loyalty, and other customer-facing systems are critical to a company's success.  These systems also may be very complex, and dependent on other systems inside and outside the organization.  Jon Schmidt, creator of Transaction Design, Inc.'s Ban Bottlenecks(R) service, will discuss how to manage the service provided to the end-user as well as the service received from back-end systems and services.

To sign up, please send an email with your name, address, and phone to inform at this website.

Tools: TDI Toolkit

• Daily and adhoc reporting
• Automatic weekly peak & problem analysis
• Base24, ON/2, eFunds, other application data integration & reporting

Eyes: Ban Bottlenecks®

• Monthly expert-generated capacity audit
• Forward-looking, predictive & preventative
• Integrated web conference to discuss findings, concerns, plans, and business prospects
• Low cost, fixed price
• "No surprises" OLTP
• Empowers your team

Ban Bottlenecks is an ITIL-style ongoing performance and capacity audit service.  Designed for highly-critical customer-facing systems such as payments systems (ATM, POS). Ban Bottlenecks implements "non-reactive" capacity management.

• You Have The Talent.
• You Have The Tools.
• You Don't Have The Time!

We're in business because most organizations don't have time to do the necessary work to implement forward-looking capacity planning.  For less cost than doing it in-house, we provide you with comprehensive monthly audits incorporating business performance and service level analysis.